Introduction to Process Mapping with Berrant Group

February 12, 2009 (Point Grey Campus)
Cost: $125
Registration Deadline: February 01, 2009
Please register before this date to ensure event is not cancelled.

Program Summary:
Change occurs daily in our work lives, and often, that change is not reflected in our daily operating processes. Continually improving our work processes allows the organization to function at its peak, and allows everyone to spend less time fighting fires and more time preventing them. This workshop looks at work from a process perspective and will help you define, plan and implement improvements and optimize your daily management activities.

You Will Learn:
• How to position yourself for success well in advance.
• Determine how to set realistic goals, identify typical problems, evaluate return on investment, put communication strategies in place to overcome people’s fears – all before starting time consuming and costly process analysis.
• To use a series of tools to determine if the processes in place, what to do about them, how to document improvement efforts so the activities become continuous.
• Identify the best people to do the analysis and documentation.
• Discuss what opportunities to look for and what problems to avoid.
• Determine how to ensure changes are sustainable and support the objectives of the initiative back in the work environment.
• Apply a five-step model that systematically defines and identifies opportunities for improvement.

Presenter Bio:
The Berrant Group is an international training and facilitation firm based in Vancouver. Since 1995 we have provided Management and Business Skills Training, Planning Facilitation and Consulting Services.
Grant Penner and Ian Berry are the principle partners of The Berrant Group and each provide over twenty years of training, facilitation, consulting and operational experience. A balanced perspective, good sense of humour and the ability to zero in on your business needs form the essence of The Berrant Group.
Our approach balances strong, results-oriented objectives with a unique style that supports our strong belief that work must also be fun to be effective.
Our clients range from private to public sector, high tech to manufacturing, and small to large sized organizations. We have conducted group sessions throughout North America, Asia and Europe

Program Information:
February 12, 2009
8:30 am— 4:30 pm
Student Union Building
6138 STUDENT UNION BOULEVARD
Room 42T
To Register:
Simply reply back to this email with the name and date of the seminar you wish to attend. Registration will be on a first come first served basis, no exceptions.